Elevated error rate on GLS_US Shipment service

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Nov 22, 2024 - 03:40 UTC

Monitoring

Error rate reduced. Since this alert has been triggered frequently, we will maintain its status as "monitoring" even if it gets resolved.
Posted Nov 21, 2024 - 22:18 UTC

Investigating

We have detected an elevated error rate from GLS_US's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Posted Nov 21, 2024 - 21:20 UTC
This incident affected: Carrier API (GLS).