Degraded performance on OnTrac Tracking

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Dec 17, 2024 - 00:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2024 - 22:29 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 16, 2024 - 19:26 UTC

Investigating

We are experiencing a partial degradation in OnTrac Tracking and our team is working on a resolution. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Posted Dec 16, 2024 - 16:39 UTC
This incident affected: Carrier API (OnTrac).
← Current Status Powered by Atlassian Statuspage