Elevated error on DPD_DE transaction

Incident Report for Shippo

Resolved

Carrier Confirmed service back to operational

Posted Jul 09, 2024 - 04:29 PDT

Identified

Carrier confirmed that there is a malfunction in their Web services, which are temporarily unavailable at the moment. They are working on this to get it resolved

Posted Jul 09, 2024 - 04:18 PDT

Investigating

We are currently seeing elevated error rates for DPD_DE Transaction. Our team is actively working with carrier for more updates.

Posted Jul 09, 2024 - 01:45 PDT

This incident affected: Shippo REST API, Shippo Web Dashboard, Shippo Platform API and Carrier API (DPD DE).