Degraded Service Performance

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted May 25, 2023 - 21:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2023 - 20:57 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 25, 2023 - 20:53 UTC

Investigating

We are investigating reports of degraded performance affecting the Shippo service.
Posted May 25, 2023 - 20:43 UTC
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.