Degraded Service Performance

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted May 25, 2023 - 14:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 25, 2023 - 13:57 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 25, 2023 - 13:53 PDT

Investigating

We are investigating reports of degraded performance affecting the Shippo service.

Posted May 25, 2023 - 13:43 PDT

This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.