Fix has been deployed and the service back to operational
Posted Apr 06, 2026 - 16:00 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 05, 2026 - 05:42 UTC
Investigating
We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments. During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post. The carrier is actively investigating and working on a resolution. We will continue to monitor the situation and provide updates as they become available.
Posted Apr 02, 2026 - 21:11 UTC
This incident affected: Carrier API (Australia Post).