Degraded API Performance

Incident Report for Shippo

Resolved

An issue with the UPS rate response has been isolated and resolved. All systems are operational.
Posted Sep 27, 2023 - 03:07 UTC

Investigating

We are investigating reports of degraded API performance with UPS rates. Certain UPS rates are being returned without service level details.
Posted Sep 27, 2023 - 02:37 UTC
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.