Elevated error rate on Canada Post Shipment API

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Oct 01, 2026 - 21:29 UTC

Investigating

Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Posted Oct 01, 2026 - 20:05 UTC

This incident affected: Carrier API (Canada Post).