Degraded API Performance

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Aug 13, 2021 - 10:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2021 - 10:38 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 13, 2021 - 10:34 UTC

Investigating

We are investigating reports of degraded API performance.
Posted Aug 13, 2021 - 10:14 UTC
This incident affected: Shippo REST API and Shippo Web Dashboard.