Degraded API Performance

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Aug 13, 2021 - 03:54 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2021 - 03:38 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 13, 2021 - 03:34 PDT

Investigating

We are investigating reports of degraded API performance.

Posted Aug 13, 2021 - 03:14 PDT

This incident affected: Shippo REST API and Shippo Web Dashboard.