Elevated error rate on USPS QR code generation

Incident Report for Shippo

Resolved

The issue has been resolved and the services are back to operational.
Posted Sep 11, 2026 - 14:33 UTC

Monitoring

USPS QR code generation has recovered and is currently functioning as expected. Our team is continuing to monitor the service closely to ensure stability.
Posted Sep 11, 2026 - 12:39 UTC

Update

We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational

We’ll keep you updated as soon as we receive a response from the carrier
Posted Sep 11, 2026 - 05:21 UTC

Investigating

Hi Team, we are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. We’ll keep you updated as soon as we receive a response from the carrier.
Posted Sep 11, 2026 - 01:33 UTC
This incident affected: Carrier API (USPS).
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