75% of UPS labels are failing

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted May 17, 2024 - 12:59 PDT

Update

We are continuing to monitor for any further issues.

Posted May 17, 2024 - 12:30 PDT

Update

We are continuing to monitor for any further issues.

Posted May 17, 2024 - 12:28 PDT

Monitoring

UPS APIs have recovered and are operational for the past 15 minutes. We will continue to monitor for the next couple of hours.

Posted May 17, 2024 - 12:28 PDT

Update

UPS APIs are experiencing an outage that affects all customers. We're monitoring the situation and will update status accordingly.

Posted May 17, 2024 - 12:02 PDT

Identified

UPS APIs are experiencing an outage that affects all customers. We're monitoring the situation and will update status accordingly.

Posted May 17, 2024 - 12:00 PDT

Update

We are continuing to investigate this issue.

Posted May 17, 2024 - 11:47 PDT

Investigating

We are currently investigating this issue.

Posted May 17, 2024 - 11:46 PDT

This incident affected: Carrier APIs (UPS).