75% of UPS labels are failing

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted May 17, 2024 - 19:59 UTC

Update

We are continuing to monitor for any further issues.
Posted May 17, 2024 - 19:30 UTC

Update

We are continuing to monitor for any further issues.
Posted May 17, 2024 - 19:28 UTC

Monitoring

UPS APIs have recovered and are operational for the past 15 minutes. We will continue to monitor for the next couple of hours.
Posted May 17, 2024 - 19:28 UTC

Update

UPS APIs are experiencing an outage that affects all customers. We're monitoring the situation and will update status accordingly.
Posted May 17, 2024 - 19:02 UTC

Identified

UPS APIs are experiencing an outage that affects all customers. We're monitoring the situation and will update status accordingly.
Posted May 17, 2024 - 19:00 UTC

Update

We are continuing to investigate this issue.
Posted May 17, 2024 - 18:47 UTC

Investigating

We are currently investigating this issue.
Posted May 17, 2024 - 18:46 UTC
This incident affected: Carrier API (UPS).