Better trucks service disruption

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Aug 13, 2026 - 20:19 UTC

Investigating

We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Posted Aug 13, 2026 - 18:41 UTC
This incident affected: Carrier API (Better Trucks).