Elevated error on royal_mail_sf Tracking APi
Incident Report for Shippo
Resolved
This incident has been resolved.
Posted Jul 12, 2024 - 19:03 PDT
Monitoring
Error rates for the tracking API have decreased, but we haven't received any confirmation from carrier yet, so monitoring the alert for a while.
Posted Jul 12, 2024 - 18:15 PDT
Investigating
We are currently seeing elevated error rates for the royal_mail_sf tracking API. Our team is actively working with carrier for more updates
Posted Jul 12, 2024 - 17:22 PDT
This incident affected: Carrier APIs (Royal Mail (Storefeeder)).