Degraded Web Dashboard Performance

Incident Report for Shippo

Resolved

The Shippo Engineering team has applied a fix as of 9:02 PM PT, resolving the issue of spinners on the Orders page.

Posted May 24, 2022 - 21:07 PDT

Update

Some users may be experiencing spinners on shipments within the Orders page. Shippo Engineering is continuing to address the underlying cause.

Posted May 24, 2022 - 18:31 PDT

Monitoring

We are continuing to work through issues with order fulfillment and order state within the Shippo web dashboard.

Posted May 24, 2022 - 14:50 PDT

This incident affected: Shippo Web Dashboard.