Elevated error rate on Australia Post Transaction and tracking

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Jun 19, 2026 - 08:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 19, 2026 - 07:25 UTC

Investigating

We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end.

During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored
Posted Jun 19, 2026 - 07:07 UTC
This incident affected: Carrier API (Australia Post).
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