Seeing Elevated error rates on Transaction

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Jun 26, 2024 - 09:35 PDT

Monitoring

The USPS status page shows it recovered from the outage, our alert system also looks good, but we haven't gotten any confirmation from the carrier, so we are monitoring this for a while.

Posted Jun 26, 2024 - 09:15 PDT

Investigating

We have detected an elevated error rate from USPS Transaction. Our team has contacted the carrier for more updates and we are monitoring the situation.

Posted Jun 26, 2024 - 09:05 PDT

This incident affected: Carrier APIs (USPS).