Elevated error rate on Canada post Shipment API

Incident Report for Shippo

Resolved

The issue has been resolved and the service is now operational.
Posted Oct 16, 2026 - 15:43 UTC

Investigating

Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Posted Oct 16, 2026 - 10:57 UTC
This incident affected: Carrier API (Canada Post).
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