USPS Service Degradation

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Nov 13, 2026 - 18:28 UTC

Investigating

we're seeing an elevated error rate with USPS SCAN form generation detected through our internal monitoring system.

Impact: All SCAN form requests are currently failing. Label generation is working normally.
We've contacted USPS and are monitoring closely. We'll update you when we hear back from USPS or when the situation changes.
Posted Nov 13, 2026 - 17:58 UTC
This incident affected: Carrier API (USPS).