Degraded Service Performance
Incident Report for Shippo
Resolved
This incident has been resolved.
Posted Apr 24, 2024 - 08:11 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2024 - 07:43 PDT
Identified
We have identified an issue with our Database affecting label creation, tracking updates and order import.
Posted Apr 24, 2024 - 06:44 PDT
Update
We are continuing to investigate this issue.
Posted Apr 24, 2024 - 06:23 PDT
Investigating
We are investigating degraded performance affecting the Shippo service.
Posted Apr 24, 2024 - 06:23 PDT
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.