Elevated error rate on LaPoste Transaction API

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Apr 03, 2025 - 08:37 PDT

Update

The error rate has been reduced , but yet to receive confirmation from Carrier; we are monitoing the system for a while.
Posted Apr 03, 2025 - 08:04 PDT

Monitoring

The error rate has been reduced, and we are monitoring the situation.
Posted Apr 03, 2025 - 08:03 PDT

Investigating

We have detected an elevated error rate from Laposte transaction API. Our team has contacted the carrier, and we are monitoring the situation.
Posted Apr 03, 2025 - 07:54 PDT
This incident affected: Carrier API (La Poste).