Elevated error rate from La poste's transaction API

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Jul 15, 2024 - 01:52 PDT

Monitoring

We got an update from carrier that they resolved the technical issue on their end, Error rates starts decreasing we are monitoring alert for a while.

Posted Jul 15, 2024 - 01:19 PDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2024 - 00:20 PDT

Update

We continue to wait for a response from the carrier and that we expect they will respond on Monday.

Posted Jul 13, 2024 - 06:01 PDT

Investigating

We are currently investigating this issue.

Posted Jul 12, 2024 - 12:09 PDT

This incident affected: Carrier APIs (La Poste).