Elevated error rate on UPS Shipment
Incident Report for Shippo
Resolved
This incident has been resolved.
Posted Sep 12, 2024 - 15:51 PDT
Investigating
We are currently investigating this issue.
Posted Sep 04, 2024 - 12:44 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2024 - 12:23 PDT
Investigating
Our team still investigating the issue with Carrier. , will update here once we have more information
Posted Sep 02, 2024 - 06:35 PDT
Monitoring
The error rate has decreased now , but we haven't received confirmation from the carrier. We have been monitoring the alert for a while.
Posted Sep 01, 2024 - 08:10 PDT
Investigating
We have detected an elevated error rate from UPS Shipment API. Our team has contacted the carrier, and we are monitoring the situation.
Posted Sep 01, 2024 - 07:12 PDT
This incident affected: Carrier API (UPS).