Elevated error rate on UPS Shipment

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Sep 12, 2024 - 22:51 UTC

Investigating

We are currently investigating this issue.
Posted Sep 04, 2024 - 19:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2024 - 19:23 UTC

Investigating

Our team still investigating the issue with Carrier. , will update here once we have more information
Posted Sep 02, 2024 - 13:35 UTC

Monitoring

The error rate has decreased now , but we haven't received confirmation from the carrier. We have been monitoring the alert for a while.
Posted Sep 01, 2024 - 15:10 UTC

Investigating

We have detected an elevated error rate from UPS Shipment API. Our team has contacted the carrier, and we are monitoring the situation.
Posted Sep 01, 2024 - 14:12 UTC
This incident affected: Carrier API (UPS).