UPS Tracking disruption

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Sep 21, 2026 - 03:40 UTC

Update

We are continuing to investigate this issue.
Posted Sep 20, 2026 - 23:37 UTC

Investigating

We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
Posted Sep 20, 2026 - 23:34 UTC
This incident affected: Carrier API (UPS).