DHL eCommerce Service Degradation

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Nov 09, 2026 - 13:40 UTC

Investigating

Hi team, we're seeing an elevated error rate with DHL eCommerce label generation detected through our internal monitoring system.

Impact: Label purchases are currently failing. Tracking and rating are working normally.
Posted Nov 09, 2026 - 13:21 UTC
This incident affected: Carrier API (DHL eCommerce).