Elevated error rate on Aramex Tracking

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Dec 29, 2024 - 18:49 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 26, 2024 - 08:49 PST

Investigating

We have detected an elevated error rate from Aramex Tracking API. Our team is actively working the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Posted Dec 17, 2024 - 08:39 PST

This incident affected: Carrier API (Aramex).