Shippo Status

All Systems Operational

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier APIs Operational

USPS Operational

UPS Operational

FedEx Operational

Airterra Operational

APC Postal Operational

APG Operational

Aramex Operational

Asendia US Operational

Australia Post Operational

Axlehire Operational

Better Trucks Operational

Canada Post Operational

CDL Operational

Chronopost Operational

Colissimo Operational

Correos Operational

CouriersPlease Operational

Deutsche Post Operational

DHL eCommerce Operational

DHL Express Operational

DHL Germany Operational

DPD DE Operational

DPD UK Operational

ePost Global Operational

EVRi Operational

Globegistics Operational

GLS Operational

La Poste Operational

Lasership Operational

LSO Operational

Mondial Relay Operational

OnTrac Operational

OrangeDS Operational

Passport Operational

Pitney Bowes Operational

Poste Italiane Operational

Purolator Operational

Royal Mail (InterSoft) Operational

Royal Mail (Storefeeder) Operational

Sendle Operational

Swyft Operational

UDS Operational

Veho Operational

Shippo Platform API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

USPS Business Customer Gateway (BCG) Scheduled Maintenance Sep 21, 2024 19:00 - Sep 22, 2024 01:00 PDT

USPS including Business Customer Gateway (BCG), will perform maintenance on their system from 09/21/2024 07.00 PM PT to 09/22/2024 01.00 AM PT.

During the cited timeframe, you may not be able to sign-in to your USPS.com/BCG account and payment transactions on some applications may be temporarily unavailable.
Posted on Sep 10, 2024 - 10:56 PDT

DHL E-Commerce Scheduled Maintenance Sep 22, 2024 02:30-04:30 PDT

DHL E-Commerce will perform maintenance on their system from 09/22/2024 02:30 AM PT to 04:30 AM PT.

During the cited timeframe, there will be a brief impact on all SFTP connections, like File postings, including ESM (Manifest) files, File pickups, including invoices, shipment status files, etc.
Posted on Sep 19, 2024 - 15:45 PDT

Australia Post Tracking Maintenance Oct 5, 2024 04:00-12:00 PDT

Australia Post will be performing maintenance on their tracking APIs from 05th Oct 04.00 AM PT to 12.00 PM PT.

During this time, tracking information will not be available for any Australia Post shipments and tracking requests.
Posted on Aug 28, 2024 - 08:05 PDT

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Sep 20, 2024

CDL Tracking Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 13:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 12:30 PDT

Scheduled - CDL will be performing maintenance on their tracking APIs from September 20th 12:30 PM PST to September 20th 01:15 PM PST

During this time, there might be a longer response time for tracking, and API calls for CDL shipments and CDL tracking requests.
Sep 19, 14:43 PDT

Elevated error rate on USPS Tracking

Resolved - The error rate has reduced. And this incident has been resolved.
Sep 20, 00:53 PDT

Investigating - We have detected an elevated error rate from USPS's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Sep 19, 23:20 PDT

Sep 19, 2024

Elevated error rate on Transaction & Tracking Service

Resolved - This incident has been resolved.
Sep 19, 04:13 PDT

Investigating - We have detected an elevated error rate from Transaction and Tracking API. Our team has contacted the carrier and we are monitoring the situation.
Sep 19, 02:11 PDT

Sep 18, 2024

No incidents reported.

Sep 17, 2024

DPD DE Webservices API Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 11:00 PDT

Scheduled - DPD DE is performing maintenance on its webservices API from 09/17/2024 11:00 AM to 12:00 PM PDT.

During the cited timeframe, there may be some interruptions in the connections.
Sep 12, 00:42 PDT

Sep 16, 2024

Delays in tracking notification

Resolved - This incident has been resolved.
Sep 16, 10:34 PDT

Monitoring - The elevated error rates for the Tracking API have decreased, and the service is now operational. We will continue to monitor the system to ensure stability.
Sep 16, 06:49 PDT

Investigating - We are investigating reports of degraded API performance.
Sep 16, 06:26 PDT

Elevated error rate on la_poste Tracking

Resolved - The error rates have reduced. This incident has been resolved
Sep 16, 03:02 PDT

Investigating - We have detected an elevated error rate from la_poste Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Sep 16, 01:35 PDT

Sep 15, 2024

Elevated error rate on dhl_ecommerce - Shipment

Resolved - This incident has been resolved.
Sep 15, 06:06 PDT

Investigating - We have detected an elevated error rate from dhl_ecommerce 's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Sep 15, 03:35 PDT

Sep 14, 2024

Australia Post Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 04:00 PDT

Scheduled - Australia Post will perform maintenance on their system from 09/14/2024 04.00 AM to 01.00 PM PT.

During the cited timeframe, Australia Post label printing will be unavailable.
Aug 27, 08:59 PDT

DPD UK Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:00 PDT

Scheduled - DPD UK will perform scheduled maintenance on their system on September 14, 2024, from 09:00 AM to 09:30 AM PT.

During this time, users will be unable to log in or create labels.
Sep 13, 11:12 PDT

Sep 13, 2024

UPS Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 13, 18:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:00 PDT

Scheduled - UPS will perform maintenance on their system 13-09-2024 6:00 PM PT to 13-09-2024 06:45 PM PT

During this period, some API functionality may be temporarily affected.
Sep 12, 08:59 PDT

Sep 12, 2024

Elevated error rate on UPS Shipment

Resolved - This incident has been resolved.
Sep 12, 15:51 PDT

Investigating - We are currently investigating this issue.
Sep 4, 12:44 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 12:23 PDT

Investigating - Our team still investigating the issue with Carrier. , will update here once we have more information
Sep 2, 06:35 PDT

Monitoring - The error rate has decreased now , but we haven't received confirmation from the carrier. We have been monitoring the alert for a while.
Sep 1, 08:10 PDT

Investigating - We have detected an elevated error rate from UPS Shipment API. Our team has contacted the carrier, and we are monitoring the situation.
Sep 1, 07:12 PDT

Sep 11, 2024

No incidents reported.

Sep 10, 2024

Elevated error rate on CDL shipment

Resolved - This incident has been resolved.
Sep 10, 06:23 PDT

Monitoring - We noticed that the error rate has decreased , but we haven't got confirmation from the carrier, so monitoring the alert for a while.
Sep 10, 05:52 PDT

Investigating - We have detected an elevated error rate from CDL's shipment API. Our team has contacted the carrier and we are monitoring the situation.
Sep 10, 04:26 PDT

Sep 9, 2024

No incidents reported.

Sep 8, 2024

Elevated error rate on dhl_ecommerce - shipment and track.

Resolved - This incident has been resolved.
Sep 8, 04:45 PDT

Investigating - We have detected an elevated error rate from dhl_ecommerce shipment and track.Our team has contacted the carrier and we are monitoring the situation.
Sep 8, 04:18 PDT

Sep 7, 2024

Australia Post Tracking Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 04:00 PDT

Scheduled - Australia Post will be performing maintenance on their tracking APIs from 07th Sept 04.00 AM PT to 02.00 PM PT.

During this time, tracking information will not be available for any Australia Post shipments and tracking requests.
Aug 28, 08:02 PDT

Elevated error rate on DPD UK Tracking

Resolved - This incident has been resolved.
Sep 7, 10:43 PDT

Monitoring - the error rates have decreased the service is back to operational, ,we are monitoring the result
Sep 7, 10:31 PDT

Investigating - We have detected an elevated error rate from DPD UK Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Sep 7, 09:41 PDT

DPD UK Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:30 PDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 6, 07:11 PDT

Scheduled - DPD will be performing maintenance on their tracking APIs from September 7th 3:30AM PST to 5:30AM PST.

During this time, unable to log in and create labels during this time.
Sep 6, 07:08 PDT

Sep 6, 2024

No incidents reported.