All Systems Operational
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Operational
USPS Operational
UPS Operational
FedEx ? Operational
Airterra Operational
APC Postal Operational
APG Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos ? Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express ? Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
EVRi Operational
ePost Operational
Fastway Australia Operational
Globegistics ? Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO ? Operational
Maergo Operational
Mondial Relay Operational
Newgistics Operational
OnTrac Operational
OrangeDS Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
RoyalMail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
RR Donnelley Operational
Sendle Operational
UDS Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching
API Response Time
Fetching
Past Incidents
Apr 16, 2024
Partial USPS Tracking Outage
Resolved - This incident has been resolved.
Apr 16, 07:22 PDT
Identified - Shippo is observing elevated timeouts on the USPS tracking API for hosted USPS accounts. This may result in delayed tracking updates for those accounts. The Shippo USPS account is receiving tracking updates as normal.
Apr 15, 23:09 PDT
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024
Mondial Relay Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 19:33 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 13, 19:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:55 PDT
Scheduled - Mondial Relay is currently performing maintenance.
Apr 13, 15:51 PDT
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Downloading of labels is experiencing intermittent failures
Resolved - This incident has been resolved.
Apr 8, 15:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 15:30 PDT
Update - We are continuing to investigate this issue.
Apr 8, 15:29 PDT
Investigating - Downloading of labels is experiencing intermittent failures
Apr 8, 15:19 PDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
EVRi QR Code label generation degradation
Resolved - This incident has been resolved.
Apr 5, 08:52 PDT
Identified - The issue has been acknowledged by EVRi support.
While we wait for their fix, Shippo has applied a mitigation strategy that reduced the error rate.
Apr 4, 17:15 PDT
Investigating - We are currently investigating high error rates for EVRi's QR Code generation API.
Apr 4, 15:04 PDT
Apr 4, 2024
OrangeDS Tracking Outage
Resolved - OrangeDS has identified the issue and is working to resolve a fix on their end.
Apr 4, 15:32 PDT
Identified - We have made contact with the carrier and are seeking resolution.
Mar 31, 19:56 PDT
Update - We are continuing to investigate this issue.
Mar 31, 19:56 PDT
Investigating - Our team detected that OrangeDS is returning 500 when calling their tracking endpoint.
We contacted them and waiting an update.
Mar 31, 10:30 PDT
Apr 3, 2024
USPS QR Code Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 18:00 PDT
Scheduled - USPS will be performing maintenance on their QR Codes API from April 3 06:00 PM PDT to April 3 06:30 PM PDT. No outages are expected during this period.
Apr 3, 16:00 PDT
Apr 2, 2024

No incidents reported.

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