In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 PDT
Scheduled - Canada Post will be performing upgrades to their core shipping services from Saturday, June 25th at 6 p.m. Pacific until Sunday, June 26th 5 a.m. Pacific. Rating, label generation, manifesting, and tracking may be impacted during this time period.
Deutsche Post will be performing maintenance on their Production API from June 29 10:00 AM to 4:00PM (PDT). During this time Deutsche Post's all shipping services will be unavailable. Posted on
Jun 24, 18:52 PDT
Resolved -
This incident has been resolved.
Jun 22, 11:14 PDT
Update -
We observed an elevated rate of errors in the Shippo APIs and Shippo WebApp. A fix has been implemented and services have been restored. We are continuing to monitor.
Jun 22, 11:06 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 22, 10:59 PDT
Investigating -
We are investigating reports of degraded API performance.
Jun 22, 10:51 PDT
Resolved -
The Shippo service experienced degraded performance between 06/17/2022 02:37 AM PT and 06/17/2022 02:53 AM PT. The problem has been identified and is now resolved.
Jun 17, 02:30 PDT