Shippo Status

Investigating - We have detected an elevated error rate from Correos's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Nov 20, 2024 - 13:11 PST

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier APIs Major Outage

USPS Operational

UPS Operational

FedEx Operational

Airterra Operational

APC Postal Operational

APG Operational

Aramex Operational

Asendia US Operational

Australia Post Operational

Axlehire Operational

Better Trucks Operational

Canada Post Operational

CDL Operational

Chronopost Operational

Colissimo Operational

Correos Major Outage

CouriersPlease Operational

Deutsche Post Operational

DHL eCommerce Operational

DHL Express Operational

DHL Germany Operational

DPD DE Operational

DPD UK Operational

ePost Global Operational

EVRi Operational

Globegistics Operational

GLS Operational

La Poste Operational

Lasership Operational

LSO Operational

Mondial Relay Operational

OnTrac Operational

OrangeDS Operational

Passport Operational

Pitney Bowes Operational

Poste Italiane Operational

Purolator Operational

Royal Mail (InterSoft) Operational

Royal Mail (Storefeeder) Operational

Sendle Operational

Swyft Operational

UDS Operational

Veho Operational

parcel_perform Operational

Shippo Platform API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Deutsche Post Tracking Maintenance Nov 25, 2024 13:00-15:00 PST

Deutsche Post will be performing maintenance on their tracking APIs on 25-11-2024 from 1:00 PM PT to 3:00 PM PT.

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.
Posted on Nov 19, 2024 - 04:09 PST

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Nov 20, 2024

Unresolved incident: Elevated error rate on Correos Tracking.

Nov 19, 2024

Elevated error rate on EVRi Transaction

Resolved - This incident has been resolved.
Nov 19, 02:51 PST

Update - Evri IT is currently prioritizing the investigation of the authentication error affecting clients. They will provide updates as new information becomes available.
Nov 19, 00:23 PST

Investigating - We have detected an elevated error rate from EVRi Transaction API. Our team has contacted the carrier, and we are monitoring the situation.
Nov 18, 20:21 PST

Nov 18, 2024

Elevated error rate on GLS_US Shipment Service

Resolved - This incident has been resolved.
Nov 18, 19:25 PST

Monitoring - Error rate is waving. We will monitor this for a while
Nov 18, 16:41 PST

Investigating - We have detected an elevated error rate from GLS's shipment API. Our team has contacted the carrier, and we are monitoring the situation.
Nov 18, 16:16 PST

Correos Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 18, 12:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 11:00 PST

Scheduled - Correos will perform maintenance on their system on 18-11-2024 from 11:00 AM PT to 12:00 PM PT.

During the cited timeframe, Product Pre-registration Web Service and Cutting / Degradation will be affected.
Nov 18, 03:01 PST

Elevated error rate on GLS_US Shipment Service

Resolved - This incident has been resolved.
Nov 18, 09:47 PST

Investigating - We have detected an elevated error rate from GLS_US's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Nov 18, 08:16 PST

Elevated error rate on LaPoste Tracking API

Resolved - This incident has been resolved.
Nov 18, 08:13 PST

Investigating - We have detected an elevated error rate from LaPoste Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Nov 18, 06:39 PST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

Elevated error rate on Royal_mail_sf Tracking

Resolved - This incident has been resolved.
Nov 16, 20:41 PST

Monitoring - The error rate has reduced and we are monitoring the situation.
Nov 16, 20:14 PST

Investigating - We have detected an elevated error rate from Royal_mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Nov 16, 17:14 PST

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

USPS Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 13, 18:15 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 PST

Scheduled - USPS will perform maintenance on their system from 2024-11-13 06:00 PM PST to 06:15 PM PST

During this time, integrators could see errors or potentially degraded API performance.
Nov 8, 15:49 PST

Nov 12, 2024

Deutsche Post Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 12, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 PST

Scheduled - Deutsche Post will perform maintenance on their system on 12-11-2024 from 9:00 PM PT to 10:00 PM PT

During the cited timeframe, there will be a impact on Post Germany (German Mail), Shipping Services - INTERNETMARKE SOAP and INTERNETMARKE REST,
Nov 12, 01:00 PST

Nov 11, 2024

No incidents reported.

Nov 10, 2024

DPD DE Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 10, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 23:00 PST

Scheduled - DPD DE is performing maintenance on its webservices API from 11/09/2024 11:00 PM to 11/10/2024 03:00 AM PDT.

During the cited timeframe, there may be some interruptions in the connections.
Nov 4, 11:25 PST

Nov 9, 2024

DPD UK Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 9, 08:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 PST

Scheduled - DPD UK will perform maintenance on their system on Saturday, November 9, from 5 PM to 5:30 PM BST.

During the cited timeframe, users will be unable to log in and create labels during this time.
Nov 8, 05:42 PST

Nov 8, 2024

Elevated error rate on Royal Mail (SF) Shipment

Resolved - This incident has been resolved.
Nov 8, 18:01 PST

Investigating - We have detected an elevated error rate from Royal Mail (SF) Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Nov 8, 17:27 PST

Nov 7, 2024

No incidents reported.

Nov 6, 2024

USPS Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 21:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:00 PST

Scheduled - USPS will perform maintenance on their system on 06-11-2024 from 06:00 PM PT to 09:00 PM PT

During the cited timeframe, there will be a brief impact on USPS API Systems (Domestic Labels, Payments, Shipping Options, and Tracking)
Nov 4, 20:42 PST