A third-party vendor has scheduled a maintenance window on March 20, 2026, starting at 01:00 AM UTC, which may last for up to 5 hours. During this time, tracking information will not be available temporarily . Please retry any failed tracking requests once the maintenance window has been completed. Posted on
Mar 10, 2026 - 17:29 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 09, 2026 - 17:54 UTC
Scheduled -
On March 22 from 12:00 AM PST – 1:00 AM PST (07:00 UTC – 08:00 UTC), the Shippo team will be performing optimizations on our critical services. During this maintenance window, customers may experience up to 10 minutes of service disruption and up to a 24-hour delay in reporting. In the event this maintenance needs to be rescheduled, the backup date will be March 28.
Mar 09, 2026 - 17:51 UTC
Resolved -
This incident has been resolved.
Mar 11, 14:58 UTC
Investigating -
We have detected an elevated error rate from La Poste's Tracking API. The carrier appears to be experiencing an outage on their side. We are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Mar 11, 14:16 UTC
Resolved -
This incident has been resolved.
Mar 8, 13:19 UTC
Investigating -
Hey team, we had a maintenance window for USPS. Although the maintenance has been completed, we are currently seeing a high error rate for manifest. This should not affect shipments but we are seeking clarification from USPS.
We will keep you updated as soon as we have more information.
Mar 8, 10:32 UTC
Completed -
The scheduled maintenance has been completed.
Mar 8, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 01:00 UTC
Scheduled -
USPS has a scheduled maintenance window on March 8, 2026 at 01:00 AM UTC, This will last up to 8 hours. During this time, tracking information for any USPS tracking request may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Mar 6, 14:02 UTC
Completed -
The scheduled maintenance has been completed.
Mar 7, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 16:00 UTC
Scheduled -
DPD UK has a scheduled maintenance window on Mar 7, 2026 at 4:00 PM UTC. This will last up to 30 mins. During this time, users will be unable to log in or create labels. We recommend retrying any failed requests after maintenance is complete.
Mar 6, 17:50 UTC
Resolved -
This incident has been resolved.
Mar 5, 15:43 UTC
Identified -
The issue affecting OnTrac transaction updates has been identified as a carrier-side system outage. The OnTrac Engineering Team is actively working to resolve the issue. We will provide further updates as they become available.
Mar 5, 15:20 UTC
Investigating -
We have detected an elevated error rate from ONTRAC Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Transaction updates may be delayed but will be sent once the carrier’s API is restored
Mar 5, 14:38 UTC
Resolved -
USPS has confirmed that the issue has been resolved. We are no longer seeing connection errors, and the service is now fully operational.
Mar 4, 05:43 UTC
Investigating -
We are currently experiencing a service disruption affecting USPS QR code functionality due to a connection issue.
The issue began around 6:00 PM PST and is ongoing. We are actively working with USPS to investigate and resolve the problem as quickly as possible.
Mar 4, 03:32 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 09:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 01:01 UTC
Scheduled -
USPS has a scheduled maintenance window on Mar 2, 2026 at 1:00 AM UTC.This will last up to 8 hours, During this time, tracking information for any USPS tracking requests may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Feb 26, 20:24 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 01:00 UTC
Scheduled -
USPS has a scheduled maintenance window on Mar 2, 2026 at 1:00 AM UTC. This will last up to 8 hours, During this time, tracking information for any USPS tracking request may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Feb 12, 00:56 UTC
Completed -
The scheduled maintenance has been completed.
Mar 1, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 17:00 UTC
Scheduled -
DPD UK has a scheduled maintenance window on February 28, 2026 at 17:00 UTC. This will last up to 30 minutes. During this time, tracking information for any DPD UK tracking requests may be intermittently unavailable. We recommend retrying any failed requests after the maintenance window is complete.
Feb 23, 15:35 UTC
Completed -
The scheduled maintenance has been completed.
Feb 28, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 01:00 UTC
Scheduled -
USPS has a scheduled maintenance window on Feb 28, 2026 at 1:00 AM UTC.This will last up to 6 hours, During this time, tracking information for any USPS tracking requests may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Feb 26, 20:05 UTC
Completed -
The scheduled maintenance has been completed.
Feb 28, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 04:00 UTC
Scheduled -
DPD UK has a scheduled maintenance window on Feb 28 ,2026 at 4:00 PM UTC. This will last up to 30 mins. During this time, users will be unable to log in or create labels. We recommend retrying any failed requests after maintenance is complete.
Feb 27, 18:22 UTC
Completed -
The scheduled maintenance has been completed.
Feb 27, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:00 UTC
Scheduled -
Deutsche post will be performing maintenance on their tracking APIs from Feb 27, 2026 at 21:00 UTC to Feb 27, 2026 at 22:00 UTC.
During this time, Tracking may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Feb 17, 07:17 UTC
Resolved -
The elevated error rate has been reduced and the services are back to operational.
Feb 27, 19:25 UTC
Investigating -
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Feb 27, 14:39 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 02:00 UTC
Scheduled -
USPS has a scheduled maintenance window on Feb 26, 2026 at 2:00 AM UTC. This will last up to 4 hours, During this time, tracking information for any USPS tracking requests may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Feb 18, 18:29 UTC