Update - The Canadian Union of Postal Workers (CUPW) has moved from a full, national strike to rotating strikes across select areas in Canada. As a result, Canada Post has resumed operations, and you can once again create and purchase Canada Post labels through Shippo. However, with rotating strike activity ongoing, delivery timelines remain unpredictable, and service guarantees are currently suspended.
What else to expect
Rotating strike activity may be isolated to specific locations, affecting those areas for a specified period of time.
During a rotating strike, Canada Post will accept, process and deliver mail and parcels in unaffected areas, but you can still expect delays.
Once an item is inducted into Canada Post’s network, it will be secure but cannot be retrieved if that facility is affected by a rotating strike. Items will be delivered as quickly as possible after a disruption is over and operations resume.
Customers should expect delays in pickup, processing, and delivery as operations stabilize.
If you choose to ship via Canada Post, please keep these considerations in mind. Additionally, please be aware that further strike action could occur with little to no notice, meaning this period remains unpredictable.
For the latest information including areas affected, visit Canada Post's negotiations updates page http://canadapost.ca/negotiations.
Oct 24, 2025 - 00:27 UTC
What else to expect
Rotating strike activity may be isolated to specific locations, affecting those areas for a specified period of time.
During a rotating strike, Canada Post will accept, process and deliver mail and parcels in unaffected areas, but you can still expect delays.
Once an item is inducted into Canada Post’s network, it will be secure but cannot be retrieved if that facility is affected by a rotating strike. Items will be delivered as quickly as possible after a disruption is over and operations resume.
Customers should expect delays in pickup, processing, and delivery as operations stabilize.
If you choose to ship via Canada Post, please keep these considerations in mind. Additionally, please be aware that further strike action could occur with little to no notice, meaning this period remains unpredictable.
For the latest information including areas affected, visit Canada Post's negotiations updates page http://canadapost.ca/negotiations.
Oct 24, 2025 - 00:27 UTC
Update - We are continuing to investigate this issue.
Sep 27, 2025 - 19:59 UTC
Sep 27, 2025 - 19:59 UTC
Update - Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS, Royal Mail and Australia Post or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last.
To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS, Royal Mail and AusPost service levels in our App and API for packages with a Canadian destination.
Your options with Shippo
Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.
Sep 26, 2025 - 23:15 UTC
To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS, Royal Mail and AusPost service levels in our App and API for packages with a Canadian destination.
Your options with Shippo
Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.
Sep 26, 2025 - 23:15 UTC
Update - We are continuing to investigate this issue.
Sep 26, 2025 - 23:12 UTC
Sep 26, 2025 - 23:12 UTC
Investigating - Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last.
To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS service levels in our App and API for packages with a Canadian destination.
Your options with Shippo
Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.
Sep 26, 2025 - 01:08 UTC
To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS service levels in our App and API for packages with a Canadian destination.
Your options with Shippo
Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.
Sep 26, 2025 - 01:08 UTC
Shippo REST API
Operational
Shippo Web Dashboard
Operational
Carrier API
Partial Outage
USPS
Operational
UPS
Operational
FedEx
Operational
Airterra
Operational
APC Postal
Operational
APG
Operational
Aramex
Operational
Asendia US
Operational
Australia Post
Operational
Axlehire
Degraded Performance
Better Trucks
Operational
Canada Post
Partial Outage
CDL
Operational
Chronopost
Operational
Colissimo
Operational
Correos
Operational
CouriersPlease
Operational
Deutsche Post
Operational
DHL eCommerce
Operational
DHL Express
Operational
DHL Germany
Operational
DPD DE
Operational
DPD UK
Operational
ePost Global
Operational
EVRi
Operational
Globegistics
Operational
GLS
Operational
La Poste
Operational
Lasership
Operational
LSO
Operational
Mondial Relay
Operational
OnTrac
Operational
OrangeDS
Operational
Passport
Operational
Pitney Bowes
Operational
Poste Italiane
Operational
Purolator
Operational
Royal Mail (InterSoft)
Operational
Royal Mail (Storefeeder)
Operational
Sendle
Operational
Swyft
Operational
UDS
Operational
Veho
Operational
DHL Benelux
Operational
Estafeta
Operational
New Zealand Post
Operational
Parcel
Operational
Parcelforce
Operational
Posti
Operational
landmark_global
Operational
Ecms_express
Operational
Hunter_express
Operational
Austrian Post Express
Operational
Estafeta
Operational
Shippit
Operational
Uni Uni
Operational
Canpar courier
Operational
UK mail
Operational
Parcll
Operational
ABF Freight
Operational
Whistl
Operational
RL carriers
Operational
Shippo Platform API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
3rd Party Vendor Tracking maintenance Dec 22, 2025 03:00-05:00 UTC
3rd party vendor has a scheduled maintenance window on Dec 22, 2025, at 03:00 UTC. This will last up to 2 hours. During this time, tracking information will not be available for any tracking requests for the following carriers.
Australia Post, Royal Mail, ECMS_Express, Asendia US, Aramex, UDS, New Zealand Post, Estafeta, Shippit
We recommend retrying any failed requests after maintenance is complete.
Posted on Dec 17, 2025 - 10:42 UTC
Australia Post, Royal Mail, ECMS_Express, Asendia US, Aramex, UDS, New Zealand Post, Estafeta, Shippit
We recommend retrying any failed requests after maintenance is complete.
Posted on Dec 17, 2025 - 10:42 UTC
Deutsche Post return shipments scheduled Maintenance Dec 23, 2025 04:00-05:00 UTC
Deutsche post has a scheduled maintenance window on Dec 23, 2025 at 04:00 AM UTC. This will last up to 1 hours, During this time, return shipments may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Posted on Dec 16, 2025 - 05:59 UTC
Posted on Dec 16, 2025 - 05:59 UTC
3rd Party Vendor Tracking Maintenance Dec 25, 2025 02:00-08:00 UTC
A 3rd Party API vendor has a scheduled maintenance window on Dec 25, 2025 at 2:00 UTC. This will last up to 6 hours, During this time, tracking information will not be available for any tracking requests. We recommend retrying any failed requests after maintenance is complete.
Posted on Dec 11, 2025 - 20:00 UTC
Posted on Dec 11, 2025 - 20:00 UTC