Update - The Canadian Union of Postal Workers (CUPW) has moved from a full, national strike to rotating strikes across select areas in Canada. As a result, Canada Post has resumed operations, and you can once again create and purchase Canada Post labels through Shippo. However, with rotating strike activity ongoing, delivery timelines remain unpredictable, and service guarantees are currently suspended.
What else to expect

Rotating strike activity may be isolated to specific locations, affecting those areas for a specified period of time.
During a rotating strike, Canada Post will accept, process and deliver mail and parcels in unaffected areas, but you can still expect delays.
Once an item is inducted into Canada Post’s network, it will be secure but cannot be retrieved if that facility is affected by a rotating strike. Items will be delivered as quickly as possible after a disruption is over and operations resume.

Customers should expect delays in pickup, processing, and delivery as operations stabilize.
If you choose to ship via Canada Post, please keep these considerations in mind. Additionally, please be aware that further strike action could occur with little to no notice, meaning this period remains unpredictable.

For the latest information including areas affected, visit Canada Post's negotiations updates page http://canadapost.ca/negotiations.

Oct 24, 2025 - 00:27 UTC
Update - We are continuing to investigate this issue.
Sep 27, 2025 - 19:59 UTC
Update - Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS, Royal Mail and Australia Post or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last.

To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS, Royal Mail and AusPost service levels in our App and API for packages with a Canadian destination.

Your options with Shippo
Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.

Sep 26, 2025 - 23:15 UTC
Update - We are continuing to investigate this issue.
Sep 26, 2025 - 23:12 UTC
Investigating - Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last.

To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS service levels in our App and API for packages with a Canadian destination.
Your options with Shippo

Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.

Sep 26, 2025 - 01:08 UTC
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier API ? Partial Outage
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Degraded Performance
Better Trucks Operational
Canada Post Partial Outage
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
parcel_perform ? Operational
DHL Benelux Operational
Estafeta Operational
New Zealand Post Operational
Parcel Operational
Parcelforce Operational
Posti Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Deutsche Post Scheduled Maintenance Nov 19, 2025 17:00-17:30 UTC

Deutsche Post has a scheduled maintenance window on Nov 19th 2025 at 5:00 PM UTC. This will last up to 30 mins, During this time, Return shipments may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Posted on Nov 12, 2025 - 17:55 UTC

Deutsche Post Scheduled Maintenance Nov 27, 2025 04:00-05:00 UTC

Deutsche Post has a schedule maintenance window on Nov 27, 2025, at 04:00 UTC. This will last for 1 hr.

During this time, Shipments information (Rates not returning, service method not returning) may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.

Posted on Oct 24, 2025 - 08:38 UTC
API Response Time
Fetching
Nov 16, 2025
Completed - The scheduled maintenance has been completed.
Nov 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 10:00 UTC
Scheduled - USPS has a scheduled maintenance window on Nov 16, 2025 at 10:00 AM UTC. This will last up to 4 hours, During this time, Tracking may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Nov 14, 23:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 16, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 15:21 UTC
Update - USPS has a scheduled maintenance window on Nov 16, 2025, at 1:00 UTC. This will last up to 8 hours. During this time, tracking information will not be available for any USPS shipments and USPS tracking requests. We recommend retrying any failed requests after maintenance is complete.
Nov 16, 01:00 UTC
Scheduled - USPS has a scheduled maintenance window on Nov 16, 2025, at 1:00 UTC. This will last up to 8 hours. During this time, tracking information will not be available for any USPS shipments and USPS tracking requests. We recommend retrying any failed requests after maintenance is complete.
Nov 13, 15:16 UTC
Nov 15, 2025
Resolved - This incident has been resolved.
Nov 15, 05:55 UTC
Investigating - We have detected an elevated error rate from CDL Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, updates may be delayed but will be sent once the carrier's API is restored.
Nov 15, 00:30 UTC
Nov 14, 2025
Resolved - This incident has been resolved.
Nov 14, 05:19 UTC
Investigating - We are experiencing some issues on transaction service with FedEx . We have reached out to the carrier and and actively monitoring the status of these issues and will provide further updates soon.
Nov 14, 04:38 UTC
Resolved - This incident has been resolved.
Nov 14, 00:43 UTC
Investigating - We have detected an elevated error rate from Deutsche Post Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Nov 13, 23:15 UTC
Nov 13, 2025
Nov 12, 2025
Resolved - This incident has been resolved.
Nov 12, 02:58 UTC
Monitoring - This incident has been resolved. All systems are now operating normally, and we're continuing to monitor.
Nov 12, 01:49 UTC
Investigating - We saw increased error rates across all services starting around 10:15pm UTC. We're actively working to resolve the issue and are starting to see the error rates recover. We'll continue to monitor and share further updates shortly
Nov 12, 01:31 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Resolved - This incident has been resolved.
Nov 10, 22:53 UTC
Investigating - We’re experiencing some tracking issues with La Poste. Our team has reached out to the carrier and is actively monitoring the situation.

During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Nov 10, 18:55 UTC
Resolved - This incident has been resolved.
Nov 10, 12:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 12:18 UTC
Investigating - We have detected an elevated error rate from Hermes_Uk Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
Nov 10, 10:59 UTC
Completed - The scheduled maintenance has been completed.
Nov 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 01:00 UTC
Scheduled - USPS has a scheduled maintenance window on Nov 10 2025 at 1:00 AM UTC . This will last up to 8 hours, During this time, tracking information will not be available for any USPS tracking requests. We recommend retrying any failed requests after maintenance is complete.
Nov 6, 22:54 UTC
Resolved - This incident has been resolved.
Nov 10, 01:49 UTC
Investigating - We have detected an elevated error rate from Correos Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
Nov 6, 22:05 UTC
Nov 9, 2025
Resolved - This incident has been resolved.
Nov 9, 19:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 9, 16:47 UTC
Investigating - We’re seeing elevated error rates on the Tracking API, specifically affecting webhook creation and real-time tracking. We’re actively investigating and will post further updates soon
Nov 9, 16:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 UTC
Scheduled - In preparation for peak season, on November 9th between 08:00 and 09:00 UTC the Shippo team will be optimizing our critical services. During this scheduled maintenance window, we expect up to 5 minutes of service disruption.
Oct 24, 17:23 UTC
Completed - The scheduled maintenance has been completed.
Nov 9, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 21:30 UTC
Scheduled - Royal mail sf has a scheduled maintenance window on Nov 8, 2025, at 21:00 UTC. This will last up to 6 hours. During this time, tracking information will not be available for any Royal Mail SF tracking requests. We recommend retrying any failed requests after maintenance is complete.
Oct 30, 22:20 UTC
Nov 8, 2025
Nov 7, 2025

No incidents reported.

Nov 6, 2025
Nov 5, 2025
Completed - The scheduled maintenance has been completed.
Nov 5, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 02:00 UTC
Scheduled - USPS has a scheduled maintenance window on November 5th, 2025, at 2:00 AM UTC. This will last up to 3 hours, During this time, both QR Code request will not be available. We recommend retrying any failed requests after maintenance is complete
Oct 31, 13:41 UTC
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 04:00 UTC
Scheduled - USPS has a scheduled maintenance window on Nov 02, 2025 at 4:00 UTC. This will last up to 3 hours, During this time, tracking information will not be available for any USPS tracking requests. We recommend retrying any failed requests after maintenance is complete.
Oct 30, 20:27 UTC