All Systems Operational

Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier API ? Operational
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
parcel_perform ? Operational
DHL Benelux Operational
Estafeta Operational
New Zealand Post Operational
Parcel Operational
Parcelforce Operational
Posti Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Deutsche Post Tracking Maintenance Apr 5, 2025 23:00 - Apr 6, 2025 00:00 PDT

Deutsche Post will be performing maintenance on their tracking APIs on 2025-04-05 from 23:00 PM PST to 23:59 PST

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.
Posted on Apr 01, 2025 - 11:39 PDT
System Metrics Month Week Day
API Response Time
Fetching
Apr 1, 2025
UPS & USPS tracking and webhook delays
Resolved - This incident has been resolved.
Apr 1, 08:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 05:16 PDT
Investigating - We are currently investigating an issue affecting UPS and USPS tracking numbers, where tracking history updates are not being received, and webhooks for impacted tracking histories are not being sent. Our team is actively working on resolving the issue.
Apr 1, 05:03 PDT
UPS tracking and webhook delays
Resolved - This incident has been resolved.
Apr 1, 03:14 PDT
Investigating - We are currently investigating an issue where UPS tracking numbers have not received tracking history updates. Additionally, webhooks for impacted tracking histories are not being sent.

We are working closely to resolve this issue as quickly as possible and will provide updates as soon as more information becomes available.
Apr 1, 03:04 PDT
Mar 31, 2025
Elevated error rate on CDL Tracking & Transaction service
Resolved - This incident has been resolved.
Mar 31, 11:27 PDT
Monitoring - we noticed error rate has reduced; we are monitoring the situation for a while
Mar 31, 10:43 PDT
Investigating - We have detected an elevated error rate from CDL Tracking & Transaction API. Our team has contacted the carrier working with for a solution.
Mar 31, 10:09 PDT
Mar 30, 2025
Deutsche Post Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Mar 30, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 23:00 PDT
Scheduled - Deutsche Post will be performing maintenance on their tracking APIs from 2025-03-29, 23:00 PM PST to 2025-03-30, 01:00 AM PST.

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.
Mar 24, 02:08 PDT
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Mar 30, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 19:00 PDT
Scheduled - USPS will be performing maintenance on their tracking APIs from 29th March 5:00 PM PST to 30th March 12:00 AM PST.

During this time, USPS Tracking® may be intermittently unavailable and data displayed may be stale.
Mar 29, 18:52 PDT
Mar 29, 2025
Correos Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 15:30 PDT
Scheduled - Correos will perform maintenance on their system from 29-03-2025 03:30 PM PT to 29-03-2025 09:30 PM PT

During the cited timeframe, there will be a brief impact on the web service for pre-registration of shipments.
Mar 26, 07:25 PDT
FedEx Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 09:00 PDT
Scheduled - FedEx will be performing maintenance on their tracking APIs from 29th March 09:00 AM PST to 12 PM PST.

During this time, tracking information will not be available for any FedEx shipments and tracking requests.
Mar 28, 13:06 PDT
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 10:00 PDT
Scheduled - DPD UK will perform maintenance on their system from 29/03/2025 10:00 A.M PST to 29/03/2025 10:30 AM PST

During the cited timeframe, users will be unable to log in and create labels.
Mar 28, 08:41 PDT
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Deutsche post Return API Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 PDT
Scheduled - Deutsche post will be performing maintenance on their Return APIs from 2025-03-24 20:00 PST to 2025-03-24 21:00 PST

During this time, Return API information will not be available for any Deutsche post shipments.
Mar 18, 12:12 PDT
Deutsche post Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 15:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 14:00 PDT
Scheduled - Deutsche post will be performing maintenance on their tracking API s from 24/3/2025 14:00 PST to 24/3/2025 15:59 PST.

During this time, tracking API information will not be available for any Deutsche post shipments and Deutsche Post tracking Requests.
Mar 24, 14:00 PDT
Elevated error rate on Label Purchase
Resolved - This incident has been resolved.
Mar 24, 15:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 14:28 PDT
Update - We are continuing to work on a fix for this issue.
Mar 24, 13:55 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 24, 13:12 PDT
Investigating - We have detected an elevated error rate from label generation. Our engineering team actively working on this
Mar 24, 12:48 PDT
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 17:00 PDT
Scheduled - USPS will be performing maintenance on their tracking APIs from March 23, 2025, 5:00 PM PST to March 24, 2025, 12:00 AM PST

During this time, tracking information will not be available for any USPS shipments and USPS tracking requests.
Mar 19, 05:04 PDT
Mar 23, 2025
Mar 22, 2025
DPD UK will perform maintenance on their system
Completed - The scheduled maintenance has been completed.
Mar 22, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 10:00 PDT
Scheduled - DPD UK will perform maintenance on their system from 22/3/2025 10:00 A.M PST to 22/3/25 10:30 AM PST

During the cited timeframe, users will be unable to log in and create labels.
Mar 22, 10:00 PDT
Mar 21, 2025
Elevated error rate on CDL Tracking
Resolved - This incident has been resolved.
Mar 21, 00:56 PDT
Investigating - We have detected an elevated error rate from CDL's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Mar 20, 18:15 PDT
Mar 20, 2025
Elevated error rate on DHL eCommerce Transaction
Resolved - This incident has been resolved.
Mar 20, 21:06 PDT
Investigating - We have detected an elevated error rate from DHL eCommerce Transaction API. Our team has contacted the carrier and we are monitoring the situation.
Mar 20, 20:27 PDT
Mar 19, 2025
Elevated error rate on FedEx transaction service
Resolved - This incident has been resolved.
Mar 19, 12:13 PDT
Identified - We have detected an elevated error rate from FedEx's Transaction API. Our team has contacted the carrier and we are monitoring the situation.
Mar 19, 10:53 PDT
DPD DE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:00 PDT
Scheduled - DPD DE will perform maintenance on their system from 2025-03-19 10:00 AM PT to 12:00 PM PT.

During the cited timeframe, DPD Germany's web service is available to a limited extend and Interruptions within the connections can occur.
Mar 19, 01:08 PDT
Mar 18, 2025
Elevated Error rate on Shipment API for Australia post
Resolved - This incident has been resolved.
Mar 18, 06:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 06:24 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 06:02 PDT
Investigating - We are currently investigating this issue.
Mar 18, 05:32 PDT
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