All Systems Operational
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Operational
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
parcel_perform ? Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Deutsche Post Tracking Maintenance Nov 25, 2024 13:00-15:00 PST
Deutsche Post will be performing maintenance on their tracking APIs on 25-11-2024 from 1:00 PM PT to 3:00 PM PT.

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.
Posted on Nov 19, 2024 - 04:09 PST
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Nov 20, 2024
Elevated error rate on Correos Tracking
Resolved - This incident has been resolved.
Nov 20, 15:08 PST
Investigating - We have detected an elevated error rate from Correos's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Nov 20, 13:11 PST
Nov 19, 2024
Elevated error rate on EVRi Transaction
Resolved - This incident has been resolved.
Nov 19, 02:51 PST
Update - Evri IT is currently prioritizing the investigation of the authentication error affecting clients. They will provide updates as new information becomes available.
Nov 19, 00:23 PST
Investigating - We have detected an elevated error rate from EVRi Transaction API. Our team has contacted the carrier, and we are monitoring the situation.
Nov 18, 20:21 PST
Nov 18, 2024
Elevated error rate on GLS_US Shipment Service
Resolved - This incident has been resolved.
Nov 18, 19:25 PST
Monitoring - Error rate is waving. We will monitor this for a while
Nov 18, 16:41 PST
Investigating - We have detected an elevated error rate from GLS's shipment API. Our team has contacted the carrier, and we are monitoring the situation.
Nov 18, 16:16 PST
Correos Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 11:00 PST
Scheduled - Correos will perform maintenance on their system on 18-11-2024 from 11:00 AM PT to 12:00 PM PT.

During the cited timeframe, Product Pre-registration Web Service and Cutting / Degradation will be affected.
Nov 18, 03:01 PST
Elevated error rate on GLS_US Shipment Service
Resolved - This incident has been resolved.
Nov 18, 09:47 PST
Investigating - We have detected an elevated error rate from GLS_US's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Nov 18, 08:16 PST
Elevated error rate on LaPoste Tracking API
Resolved - This incident has been resolved.
Nov 18, 08:13 PST
Investigating - We have detected an elevated error rate from LaPoste Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Nov 18, 06:39 PST
Nov 17, 2024

No incidents reported.

Nov 16, 2024
Elevated error rate on Royal_mail_sf Tracking
Resolved - This incident has been resolved.
Nov 16, 20:41 PST
Monitoring - The error rate has reduced and we are monitoring the situation.
Nov 16, 20:14 PST
Investigating - We have detected an elevated error rate from Royal_mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Nov 16, 17:14 PST
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
USPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 18:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 PST
Scheduled - USPS will perform maintenance on their system from 2024-11-13 06:00 PM PST to 06:15 PM PST

During this time, integrators could see errors or potentially degraded API performance.
Nov 8, 15:49 PST
Nov 12, 2024
Deutsche Post Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 PST
Scheduled - Deutsche Post will perform maintenance on their system on 12-11-2024 from 9:00 PM PT to 10:00 PM PT

During the cited timeframe, there will be a impact on Post Germany (German Mail), Shipping Services - INTERNETMARKE SOAP and INTERNETMARKE REST,
Nov 12, 01:00 PST
Nov 11, 2024

No incidents reported.

Nov 10, 2024
DPD DE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 23:00 PST
Scheduled - DPD DE is performing maintenance on its webservices API from 11/09/2024 11:00 PM to 11/10/2024 03:00 AM PDT.

During the cited timeframe, there may be some interruptions in the connections.
Nov 4, 11:25 PST
Nov 9, 2024
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 PST
Scheduled - DPD UK will perform maintenance on their system on Saturday, November 9, from 5 PM to 5:30 PM BST.

During the cited timeframe, users will be unable to log in and create labels during this time.
Nov 8, 05:42 PST
Nov 8, 2024
Elevated error rate on Royal Mail (SF) Shipment
Resolved - This incident has been resolved.
Nov 8, 18:01 PST
Investigating - We have detected an elevated error rate from Royal Mail (SF) Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Nov 8, 17:27 PST
Nov 7, 2024

No incidents reported.

Nov 6, 2024
USPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:00 PST
Scheduled - USPS will perform maintenance on their system on 06-11-2024 from 06:00 PM PT to 09:00 PM PT

During the cited timeframe, there will be a brief impact on USPS API Systems (Domestic Labels, Payments, Shipping Options, and Tracking)
Nov 4, 20:42 PST
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